Would you like to join one of the rapidly growing Claims Management and Credit Hire companies?
If you are looking to join a team which is amongst the very best in the industry, and a career which offers rewards and personal development, then this may be the role for you!
Here at Insito, we have an exciting opportunity for a Romanian Native in respect of a position of a Claims Handler to join our growing team in London. We offer a competitive salary, great benefits, fun work environment and best in class training, development and career opportunities.
As our Claims Handler, we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers.
Key responsibilities and accountabilities:
Claims Handler
- To ensure that the notification of all claims reported to the business is completed within Company agreed service levels.
- As the first point of contact for customers, it is important that customer service standards as set by the Company is adhered to at all times.
- To collate the data from the client’s correctly.
- To work actively and effectively in order to process accident claims, as part of the company’s claims management procedures.
- Thoroughly investigate each claim to ensure accuracy of information and verification of facts in order to establish liability.
- To liaise professionally with all relevant parties, such as repairing garages and third party insurers, in order to progress the vehicle hire claim.
- To produce accurate loss of use information as justification of vehicle hire periods that can be forwarded to the third party insurers.
- To gather and verify as correct, all documentation from the client/repairing garage/engineer and establish factual information regarding the client’s claim.
- To ensure that you are aware of and are achieving the targets of the department.
Hours of work: Monday – Friday 09:00am – 17:00pm.One Saturday per month.
Essential Requirements:
Skills, knowledge and qualifications required for job
If you have the passion, drive and ambition to make a difference and have the following skills, experience and attributes, then this could be the role for you:
- A high level of organisation
- To manage workload effectively
- Excellent written and verbal communication skills in English and Romanian
- Able to build rapport and establish relationships
- Previous customer service experience
- Capable of gathering, organising and managing information
- Ability to multi-task & deal with several actions/ cases simultaneously
- Ability to assimilate and apply new skills when required
- Responsive to change
- Team working and working to tight deadlines
- Be eager to learn, showing a positive, proactive, can do approach
About our company
We are a leading Claims Management and Credit Hire Company, delivering services to the motor trade. We are renowned for the level of service we offer our customers and are one of the fastest growing brands in our industry, with exciting plans for the future!
Our strapline is ‘forward thinking’, and we truly believe in this and relate it to everything we do. We are a growing and motivated business built on a foundation of talented individuals, led by our hands-on and involved MD.
We understand that the right working environment, culture, support, training, career opportunities, reward and fun will enable you to be successful and happy. This is why we offer in-depth training and support and great career progression. Our culture is a fun, work hard, play hard one, with an upbeat, vibrant, positive office with a team focus and ethic.
Our team is amongst the very best in the industry. The quality of our staff moulds the quality of the company and the high standard of service we offer. We support, recognize and reward personal development, which is why our employees are committed to us as much as we are committed to them.
We invite interested candidates to submit their CV and a cover letter via e-mail: [email protected].
